YOUR FIT GUARANTEE
We are dedicated to ensuring the complete satisfaction of our members when it comes to their retainer fit. We guarantee that you will
receive a high-quality, perfectly fitting retainer tailored to your needs. However, if you find the fit of your retainer to be unsatisfactory,
we assure you that we will promptly create a brand-new, customized retainer at no additional charge. Your peace of mind and overall
well-being are our top priorities throughout your experience with us.
receive a high-quality, perfectly fitting retainer tailored to your needs. However, if you find the fit of your retainer to be unsatisfactory,
we assure you that we will promptly create a brand-new, customized retainer at no additional charge. Your peace of mind and overall
well-being are our top priorities throughout your experience with us.
General Questions
What is a Retainers for Life Protection Plan?
Your membership works as your protection plan after your active orthodontic treatment has been completed. After active treatment it is recommended that you wear retainers every night for the rest of your life in order to keep your smile beautiful and straight. With the Retainers For Life Protection Plan you pay a one time fee per arch and then have access to discounted retainers delivered to your door for life! After the one time fee there are no renewals and your discounted retainer price is locked in forever.
How do I pay for Retainers for Life?
You can sign up online or in the office with your orthodontist. Signing up online will only offer you a pay in full option*. If you sign up in the office you have options to both pay in full or access payment plans. If you have any questions or concerns about payment plans our customer service team will be happy to help you and meet your needs! *When you sign up online you will still be able to use your in office discount code to reduce your cost per arch.
Do you offer discounts?
Yes! Call your orthodontist or ask in office for their practice discount code to reduce the cost of your protection plan. We also offer family discounts so no member of your family is left without protection for their smile. For more information about family discounts please contact our customer service team.
How can I maximize my membership?
We advocate for proactivity. You can begin by always having a replacement on hand. As you switch to your replacement it is a good idea to plan ahead by ordering a new retainer. Regardless, as soon as you process your order the lab will begin with fabrication and within 3-5 business days it will be on its way to you.
Your membership works as your protection plan after your active orthodontic treatment has been completed. After active treatment it is recommended that you wear retainers every night for the rest of your life in order to keep your smile beautiful and straight. With the Retainers For Life Protection Plan you pay a one time fee per arch and then have access to discounted retainers delivered to your door for life! After the one time fee there are no renewals and your discounted retainer price is locked in forever.
How do I pay for Retainers for Life?
You can sign up online or in the office with your orthodontist. Signing up online will only offer you a pay in full option*. If you sign up in the office you have options to both pay in full or access payment plans. If you have any questions or concerns about payment plans our customer service team will be happy to help you and meet your needs! *When you sign up online you will still be able to use your in office discount code to reduce your cost per arch.
Do you offer discounts?
Yes! Call your orthodontist or ask in office for their practice discount code to reduce the cost of your protection plan. We also offer family discounts so no member of your family is left without protection for their smile. For more information about family discounts please contact our customer service team.
How can I maximize my membership?
We advocate for proactivity. You can begin by always having a replacement on hand. As you switch to your replacement it is a good idea to plan ahead by ordering a new retainer. Regardless, as soon as you process your order the lab will begin with fabrication and within 3-5 business days it will be on its way to you.
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Questions on Retainer Wear
How long do I need to wear a retainer? Retainers are a lifetime commitment. Teeth will always have a tendency to shift back into their original position. Not only that, but as we age our arches tend to get narrow. That is why some people get treatment as adults, because although their teeth were always straight they begin to crowd with age. The only way to keep your smile straight after all of you and your orthodontist's hard work is to wear your retainers every night. Will I outgrow my retainer? No, retainers are made to fit over permanent teeth. This allows for the retainer to last longer. For our early treatment members, as permanent teeth erupt there will be a need to follow up with your Orthodontist to evaluate the need to complete orthodontic treatment. If additional treatment is completed, you will have the option to remain in the program by completing an update scan. What if I have a permanent retainer? Permanent retainers only protect the teeth that it is connected to. At times that means only the front teeth. Your teeth can still shift with a permanent retainer and if you are unaware of a broken glue pad, it can cause decay and shifting if not immediately fixed. Protect your teeth by wearing your clear retainer over it. What happens if I need or get dental work done? If you need to or have had dental work completed, contact your Orthodontist to check your retainer and schedule an appointment to get an updated scan of your teeth once all dental work has been completed. What if I am missing a tooth? If you have a missing tooth we are absolutely able to have your retainer fabricated with artificial teeth for an additional fee. What if I have a space I need to maintain? We can certainly maintain space. When your orthodontist inputs your order they can add special notes to hold a space open, the retainer will fit to hold the space open as needed. How often do I need to wear my retainer? Follow your retainer wear as prescribed by your orthodontist. Usually you will wear your retainer full time for a period of time and then you follow that up by wearing your retainer nightly for a lifetime. If your retainer begins to fit very tight, that is a sign that your teeth are trying to shift and you may need to wear your retainer for additional hours in the afternoons or during the weekend. What is a proper fit of a retainer? When you first put on a new retainer, it will most likely feel tight and need to be broken in. After it is broken in the retainer should fit comfortably over your teeth without falling out of place. If your retainer continues to feel tight, you may need to add time wearing it. Questions on Ordering Replacements
What are valid reasons to order a replacement? You can order replacements at any time for any reason. Whether you lost your retainer or your retainer is getting dingy, simply log in to your patient portal online, or contact us to process your replacement and we will have one sent to you directly. Can I order more than one retainer at a time? Yes, you can order as many as you would like. Some like to plan ahead for vacations or at times if a child splits time among family members you can have a retainer at each location. How do I order a replacement retainer? You can simply log into your patient portal on the website to process your order, if you have any additional questions on the process or would like additional assistance placing your order, please feel free to contact our customer service team at 850-735-4968, or reach out to your Orthodontist. What if I move? Through the program you will have access to replacement retainers wherever you go. You will be able to visit our website or call your Orthodontist to order replacement retainers in under 5 minutes. How will I know what to order? Your Orthodontist will prescribe your retainer when you are enrolling. Our system will follow the prescription to order a replica of your replacement retainer as prescribed by your orthodontist. Can I use my HSA or FSA card to pay for Retainers For Life? Yes! You can use your HSA or FSA to pay for both your protection plan fees as well as any retainer order you place. After you complete your order you will receive a copy of your receipt to your email. Make sure to save this email as your insurance company will request a copy from you. If your insurance company requests any additional information, please contact customer service. |
Troubleshooting Questions
What if my teeth shift? If you have teeth that have shifted your retainer may fit very snug or not at all. If your retainer fits snug we recommend that you wear your retainer full time until the teeth realign or contact your orthodontist for an update scan. What if I do not wear my retainer? If you do not wear your retainers, your teeth will shift. If you have forgotten your retainer, begin by immediately wearing your retainer even if it feels very tight or does not fit perfectly over your teeth. Wear it fulltime and contact your orthodontist to check if you need an update scan. What if my retainer fits loose? Please schedule a visit with your Orthodontist. They will be able to adjust your retainer. If you had excessively puffy gum tissue following orthodontic treatment, you may need an update scan to get a retainer that fits more accurately. Questions on Retainer Care
How long does a retainer last? Each retainer will last depending on how you wear and care for it. Clear retainers for the most part can last 3-5 years depending on how you wear down your retainers. Some people will grind their teeth heavily causing a retainer to only last 1 year or less, while others do not and they can last over 5 years. Hawley retainers tend to last 5-10 years or even more but may need occasional adjustments by your orthodontist. How can I clean my retainer? Begin by making sure your teeth are clean before wearing your retainer. Your retainer is sitting in your mouth overnight and it is important that the plaque is removed. In the morning, immediately after brushing your teeth, take a moment to brush your retainer. Do not use toothpaste directly on your retainer to prevent any unnecessary scratches on your retainer. You may use an over the counter retainer or denture cleaner but follow the instructions and do not leave it soaking for long periods of time. Do not use hot water on the retainer. How do I store my retainer? You can use any retainer case! You will get a complimentary retainer case when you enroll in the program and will be able to purchase replacements whenever you need. Avoid leaving the retainer in the car as it can warp or melt. For more tips and tricks visit: https://www.myretainersforlife.com/retainertips.html |
